Archive for the ‘VoIP’ Category

14 Mar 2011  •  General, VoIP  •  1 Comment

Automated Attendant, IVR (Interactive Voice Recognition), Digital Receptionist for Trixbox

In order to streamline the traffic of callers for a business, an automated attendant or IVR can be setup to allow callers to hear menu options so that they can be directed to the right party or information without taking up time by an actual receptionist. Since Trixbox and FreePBX are similar in their interfaces, [...]

07 Jan 2011  •  Featured, General, Microsoft Lync, VoIP  •  0 Comments

Lync Setup Guide Using CircuitID – Part 1: Configuring Mediation Server

This guide covers how to configure a Mediation server for use with the CircuitID.com gateway (gateway.circuitid.com). This is the first part of a multiple part series which will cover everything from this to Call Routing and Firewall Configuration.